Tronrud Packaging has developed Insight as a dedicated digital support platform for its machines, with a particular focus on high-volume food and snacks producers.
Insight is a modular, subscription-based digital platform designed specifically for Tronrud Engineering equipment. It combines real-time data, secure remote connectivity, video analysis and structured collaboration with the OEM into a single environment.
The platform is built around four main components:
Different service levels define availability, response times and the frequency of structured meetings between the OEM and the customer, from standard daytime support to around-the-clock coverage for critical lines.
Tronrud’s latest case packers and wrap-around solutions are designed as IIoT-ready equipment, with PackML-compliant controls, extensive servo technology and built-in support for performance analytics, remote commissioning, online documentation and digital service.
Insight is the digital layer that ties these capabilities together. Instead of each machine being an isolated asset, it becomes a data source and learning object within a wider platform:
For a production manager measured on OEE, waste, unplanned downtime and delivery precision, this turns discrete machine functions into a continuous improvement loop.
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From a technical and operational standpoint, Insight influences four main areas.
By combining event logs with historical data and video, Insight helps identify patterns behind frequent stops – for example, a particular product SKU, case size or shift. This can shorten troubleshooting time, support more precise root-cause analysis and reduce the reliance on anecdotal explanations from operators.
Continuous monitoring makes it easier to see gradual drifts in performance – such as increasing stop frequency, changes in cycle time or repeated minor alarms – before they become critical failures. This enables maintenance teams to plan interventions during scheduled stops instead of reacting to sudden breakdowns, supporting lower total cost of ownership over the lifetime of the machine.
In many snack and bakery plants, experience is tied to individuals who “know” a line. Insight Companion crystalizes both OEM and operator knowledge in a structured and accessible format. Operators can access this expertise, enabling faster familiarity with the equipment, and better preparation before engaging support.
Operators and technicians may come and go, but Insight Companion will always be up to date and available.
The service levels embedded in Insight formalise the dialogue between plant and OEM through regular meetings focused on data, events and improvement actions. Instead of support being limited to emergency calls, it becomes an ongoing, data-driven collaboration where both parties can follow up on actions, upgrades and performance targets over time.
Useful update on packaging automation
Full use of Insight presupposes appropriate technical infrastructure: network connectivity, secure access policies and integration with the plant’s existing automation and IT environment. The platform is delivered as a recurring service with one-time installation work for the connectivity, cloud and video components.
For Tronrud Packaging customers, particularly small and medium-sized food producers where engineering resources are limited, Insight effectively extends the on-site team with a digital layer of analytics, traceability and expert support.
Instead of being an add-on gadget, it functions as a long-term tool to stabilise output, support continuous improvement and stretch more value out of existing packaging assets throughout their life cycle.